Privacy Policy

Last updated: [DATE]

⚠️ Draft template — requires legal review. This outline covers the sections a life insurance agency site typically needs (including CCPA/CPRA, since the entity is California-based, and TCPA consent language for call-based marketing). Have counsel finalize before launch.

1. Who we are

Insurex Insurance Services, Inc. ("InsureX," "we," "us") is a licensed insurance agency and a subsidiary of CallX, Inc. This policy describes how we collect, use, and share personal information when you visit this website or contact us by phone.

2. Information we collect

Contact details you provide (name, phone number, email, address)
Information needed to quote insurance (date of birth, health and lifestyle information, beneficiary details)
Call recordings and transcripts, where permitted by law and with required notice
Website usage data (device, browser, pages visited, cookies and similar technologies)

3. How we use information

To provide quotes and connect you with licensed agents and insurance carriers
To service your policy inquiries and applications
To improve our services, train agents, and maintain compliance
To communicate with you, subject to your consent choices

4. How we share information

We share information with insurance carriers for quoting and underwriting, with service providers who support our operations, with our corporate affiliates including CallX, Inc., and as required by law. We do not sell personal information. [CONFIRM WITH LEGAL]

5. Telephone communications (TCPA)

By providing your phone number, you consent to receive calls and text messages regarding your inquiry, which may be made using automated technology. Consent is not a condition of purchase. Calls may be monitored or recorded. [CONFIRM EXACT CONSENT LANGUAGE WITH LEGAL]

6. Your California privacy rights (CCPA/CPRA)

California residents have the right to know, delete, correct, and opt out of the sale or sharing of personal information. To exercise these rights, contact us at [EMAIL] or (925) 472-6650.

7. Data security & retention

We use reasonable administrative, technical, and physical safeguards, and retain information only as long as needed for the purposes described or as required by insurance regulations.

8. Contact us

Insurex Insurance Services, Inc., 1255 Treat Blvd, Suite 300, Walnut Creek, CA 94597 · (925) 472-6650 · [EMAIL]